If you’ve come across a fake grant website, phishing message, or suspicious social media page, you can take action today.

MyInfoHub.co.za helps identify scams that target people applying for social grants, jobs, financial aid, and more. We work with trusted sources and help victims take the right next steps.

Table of Contents

What to do when you encounter a scam

  • Do NOT respond — replying confirms your number/email is active
  • Take screenshots — proof helps investigations
  • Verify information via official websites or direct phone calls
  • Report it immediately using the guidance below
  • Warn friends & family to prevent more victims

How to report a scam in South Africa

1️⃣ Report to the Police (SAPS)

  • Visit your nearest police station and request a case number
  • For online scams: report via the national Cybersecurity Hub Visit website

2️⃣ Report to Relevant Authorities

  • Financial Intelligence Centre (FIC): scams@fic.gov.za
  • SARS Phishing & Fraud: phishing@sars.gov.za | Hotline: 0800 00 2870
  • Interpol (international scam letters): vdventera@saps.org.za

3️⃣ Report to Scam & Fraud Prevention Services

4️⃣ Report to Your Bank (if money was involved)

  • Call immediately to stop payments or freeze access
  • Enable alerts & change your banking PIN/login details

5️⃣ Report fake brand or government impersonation

  • Do NOT click links
  • Contact the brand using contact info from their official website

Report a Scam Website for Removal (DMCA / Abuse Reports)

If a fraud website is active, it can be taken down by reporting:

  • Domain registrar / hosting provider (look up via ICANN WHOIS)
  • Google Safe Browsing — report phishing/malware: Submit report
  • Facebook / WhatsApp / TikTok in-app reporting for scam profiles

DMCA Takedown Tip: Request removal if scammers stole your content or brand identity.


How to Report a Scam to SAgrants.org.za

We review reports and publish verified scam alerts to protect others.

Subject: Scam Report Submission

Your Name:
Where did you see the scam? (URL / Social media / SMS / WhatsApp)
Short Description:
Screenshot link (optional):
Date discovered:
Have you shared personal info or paid money? (Yes/No)

Send reports to:

info@MyInfoHub.co.za


We will NEVER ask for:

  • ID number
  • Bank login/PIN
  • OTP / CVV number
  • Upfront fees

Your safety matters. Reporting scams helps protect the entire community.


Frequently Asked Questions

Reporting improves the chances, but refunds are not guaranteed. Banks act faster if you report immediately.

We assist with reporting and guide victims through takedown procedures, but only authorities or hosting providers can enforce removal.

Always verify the sender details using the official organizations website or hotline. Never click links in unexpected messages.

Yes. SAPS and YIMA allow anonymous submissions, but including details improves investigation success.